About this event
You probably know how painful it is to try and analyse conversations at scale.
Why are people contacting us? How does the interaction with our agents impact how customers feel? What can we do to reduce the number of conversations?
Join us for a live demo where we'll showcase how Lumoa - the first customer experience platform to showcase generative AI - and we can help you answer those very same questions (and more) in real time!
Jackson, CEO and co-founder at Lumoa, will host the session, and he will:
- Demo how Lumoa returns in real time "reason for contact" and "root cause" for every interaction
- Show the aggregated analysis that points at recurring issues and their impact on your business
- Introduce upcoming developments for Lumoa+GPT integration
- Answer any questions you might have on the topic
Interested, but cannot make this time? It's still worth signing up for the webinar, as you will receive a recording after it ends!
Lumoa
Customer Centricity Made SimpleLumoa is the first CX platform to offer GPT. Every employee can ask questions and receive real-time answers based on customer feedback, so they can make timely decisions that will improve KPIs up to three times.
