About this event
Whether it's removing the perception of big brother software for your agents, making sure managers still have the right levels of autonomy or proving the return on investment to COOs and CFOs, we're going to discuss how you can get your team excited about introducing workforce management software.
Join Scott Williams, Workforce Manager at MyTutor and Natasha Ratanshi-Stein, Founder at Surfboard to learn about how they've gotten buy-in around introducing this essential software layer in industries like education, travel, utilities and e-commerce.
Hosted by
Founder & CEO of Surfboard. Previously Chief of Staff at Bulb where scaling customer service was a key challenge. Prior to Bulb, I was a venture capitalist after starting my career at Goldman Sachs.
Surfboard provides simpler, faster and fairer team scheduling software for customer support and operations teams.