The Omnia Group invites you to their event

World Championship Conflict Resolution

About this event

In one corner, the usually mild-mannered account manager, in the other, the sometimes overbearing sales rep. Are there days when you feel the office is less cubicle, more boxing ring? Or maybe conflict has become so pervasive that you are mediating more often than leading your team.

Today’s workspaces are made up of a diverse group of individuals. You have different generations, backgrounds, educations, and personalities. And when the melting pot starts to boil, conflicts bubble over. If you don’t turn down the heat fast enough, conflict starts compromising all parts of the business; office morale declines, engagement becomes disengagement, and worse, your customers might get burned. Conflict is inevitable, it can even be good, so learning how to work through it productively is the key to smooth operations, better office relationships and professional growth. Learn how to work through conflict by understanding behavior and using it to your advantage. Boxing gloves not required! 

In this webinar we'll discuss:

  • The leader’s role in conflict management
  • Causes of conflict in your organization
  • Different personality styles and approaches to conflict
  • Strategies for coaching your team on conflict resolution

Hosted by

  • Team member
    T
    Tonya DeVane VP, Customer Success & Product Optimization @ The Omnia Group

    Tonya DeVane is the Vice President of Customer Success & Product Optimization, driving transformative strategies that elevate customer satisfaction and optimize Omnia utilization.

The Omnia Group

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