About this event
Patient experience starts at the search engine. Due to the “great digital acceleration” that took place during the pandemic, consumers' reliance on digital channels in their care seeking journey continues to grow.
Press Ganey’s latest research, Consumer experience trends in healthcare 2023, looks at the enduring post-pandemic trends of how consumers are responding to the digital-first landscape in healthcare and what they are prioritizing as they make important care decisions.
Join us on December 6th, from 12:00 PM – 1:00PM ET to hear from Press Ganey consumer experience experts Chrissy Daniels and Pranav Desai.
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Press Ganey improves the overall Human Experience through innovation, insight, and action. We bring our deep expertise, layered on top of our groundbreaking technology. And together? That’s when the magic happens.
