How to Successfully Implement Account-Based Fare Collection: Best Practices from Procurement to Operations

Planning an account-based fare collection project? Start here.

Moving to account-based fare collection goes beyond technology. It reshapes procurement, rider management, cash acceptance, partnerships and day-to-day operations.

Join fare collection and procurement specialists from Matawan, TAG and Sourcewell for a practical 45-minute webinar covering the key decisions agencies need to make, from preparing an RFP to managing day-to-day operations.

Drawing on their combined experience in fare collection, our speakers will share practical guidance to help agencies reduce complexity, maintain access for cash-paying riders and build a scalable fare collection strategy.

During this session, you'll learn how to:

✅ Understand what the shift to account-based fare collection changes beyond technology

✅ Build a procurement strategy that supports long-term success

✅ Use cooperative purchasing to help accelerate procurement

✅ Combine ABT with an effective and inclusive cash-payment strategy

✅ Reduce deployment risks through a phased approach

✅ Prepare for rider account management, education and customer support

✅ Apply practical fare collection insights to your own ABT project

Who should attend?

• Transit agency executives and decision-makers
• Fare collection and operations leaders
• Procurement and project management teams
• Technology, innovation and IT leaders
• Customer experience and rider services teams

45-minute live webinar, including Q&A.

Whether you’re exploring ABT or preparing your next fare collection project, you’ll leave with a practical framework and actionable insights you can apply to your own agency.

We look forward to helping you build a scalable and successful ABT project !