CM.com invites you to their event

Customer Service for the 21st Century

About this event

Customer service conversations are the make-or-break moments in the customer relationship. With shopper expectations on the rise, how can your retail brand deliver the kind of service experiences your customers now demand?

In this webinar, Michiel Gaasterland takes us through Mobile Service Cloud, a next-generation customer service solution, recently named by Juniper Research as the best CCaaS solution.

Part One:

  • CM.com Conversational Commerce Technology
  • Principles of Great Customer Service

Part Two

  • Mobile Service Cloud distinct features
  • Live demo

Hosted by

  • Team member
    T
    Michiel Gaasterland Evangelist @ CM.com

    Helping companies adapt to conversational commerce and build intelligence for the brand-new generation of consumers.

  • Team member
    T
    Majd Al Jayyousi Digital Marketing Manager @ CM.com