CX Coworker Masterclass: From access to a rollout plan

Getting access to CX Coworker is easy. Knowing how to roll it out is harder.

CX Coworker is the AI assistant inside Adobe Experience Cloud. Many Adobe customers now have access to it. Access does not tell you what to use Coworker for, how to start or how to roll it out to your teams.

The Coworker trial gives your organisation up to 10,000 AI credits. During the introductory period, one Coworker chat message costs 25 AI credits. That is about 400 messages, shared by everyone in your organisation, and unused AI credits do not roll over.

In our work with Adobe customers, we see organisations hold their users back because the AI credits are shared. In this free masterclass, we show you how to use your first 10,000 AI credits to learn how to roll Coworker out and what it will take for your organisation, before you decide what comes next.

• You use Adobe Experience Cloud and have Coworker. You learn how to start and what to ask it.
• You must roll Coworker out. You get a framework for which tasks come first and who gets access.
• You are considering Coworker. You see real tasks done live, so you can judge what your organisation would use it for.

Save your seat to get the slides and prompt library!

A practical masterclass with live demos

A product demo shows what a tool can do. This masterclass shows how to use Coworker in your own work and what to do in the week after.

• How to connect it. Adobe connects a non-Adobe system to Coworker live, brings in data and uses that data to take action in Adobe.
• How to use it. You see where Coworker lives, how to switch it on, how to give it context and how to turn instructions into a reusable skill.
• What the answers look like. Real requests and real answers are shown on screen.
• What the framework looks like. You see how to choose tasks, prepare requests, decide who gets access and collect evidence for your next decision.
• What to do the week after. You get the materials you need to try Coworker yourself.

You do not need your own setup to follow the session. You watch every step done live, and afterwards you get what you need to try it in your own organisation.

Register free and get the rollout framework!

Program

Part 1 · Getting started with CX Coworker

An introduction to what CX Coworker is and how to get it ready for work. We’ll walk through setting it up in Copilot or Claude, connecting plugins, providing useful context and turning instructions into reusable skills. 

Part 2 · CX Coworker in action

See how Coworker can support everyday tasks through live demos with Adobe. Planned examples include working with an insights agent, asking questions about your data, and building audiences, campaigns and journeys.

Part 3 · A practical framework for your rollout

How do you decide where to start? We’ll cover choosing your first use cases, preparing requests, deciding who needs access and evaluating the results. You’ll get a framework to help your team take its first steps and make informed decisions about what comes next. 

Your questions throughout

Bring your questions about setup, use cases, data, governance and rollout. There will be opportunities to ask Adobe and Accrease throughout the morning.

What you get when you register

• The slide deck with the rollout framework. Use it to plan how your organisation spends its first 10,000 AI credits.
• A prompt library. Use the prompts as a starting point for your own requests to Coworker.

The slide deck and the prompt library are sent only to people who register.

Host and speakers

Kasper Andersen · CMO & Senior Partner, Accrease · Host

Kristoffer Stenbeck · Principal Solutions Consultant, Adobe

Kristine Kallhovde Ugland · Director, Accrease

Who runs the masterclass

Accrease is a consultancy that works only with Adobe Experience Cloud. Accrease organises Adobe Analytics user groups and the Analytics & Appetizer events, where people from more than 150 brands meet. Two speakers from Adobe give live demos in the masterclass.