About this event
Discover the new features and improvements coming with Zammad 7.1. In this webinar, we’ll show you how the latest release helps turn incoming requests into structured, actionable data while reducing repetitive manual work.
You’ll see:
- AI Ticket Tagger: automatically adds relevant tags to incoming tickets
- AI Text Extractor: extracts information such as order numbers, customer details or invoice references
- Regex-based information extraction: captures specific text patterns directly from incoming emails
Whether you're an admin, an agent or simply interested in Zammad, this webinar is your chance to explore how 7.1 can elevate your support operations.
Zammad
Smart HelpdeskZammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control – Discover the Zammad ticketing system!
