Gorgias invites you to their event

Gorgias Masterclass: Rules (on-demand)

About this event

If you are new to Rules and would like to get started, you're in the right place. This session is suitable for beginners and covers:

  • What is a Rule?
  • Anatomy of a Rule: trigger, conditions and actions
  • Rule templates
  • Creating a rule from scratch
  • Understanding the settings page
  • Identifying affected tickets
  • Troubleshooting using the ticket menu
  • Configuring auto responders (automation add-on only)

Register above to watch a replay or join the next live session here.

Hosted by

  • Team member
    T
    Amy Elenius Customer Education Manager @ Gorgias

Gorgias

#1 Helpdesk for Ecommerce

Gorgias is a leading helpdesk where businesses can manage all their customer communication channels in one platform (email, social media, SMS) and automate up to 20% of commonly asked questions for increased productivity.