About this event
Join Tom Herrmann and Joosua Danson for a practical, experience-driven session on how automation can streamline key patient-access workflows by reducing manual work and improving operational accuracy.
This webinar is designed for US healthcare organizations looking for real-world examples of how automation can support staff, reduce administrative burden, and improve the flow of patient-access tasks across high-volume departments.
Submit Your Questions in Advance
If there are specific patient-access challenges or workflow issues you’d like us to address, feel free to submit your questions when registering.
Our speakers will cover as many as possible during the live Q&A.
Hosted by
Senior Automation Engineer at Digital Workforce with nearly nine years of experience designing and implementing healthcare automations. Joosua has led multiple US-based projects, including end-to-end fax-to-EHR automation and modular prior-authorization workflows.
With over 15 years of experience in Revenue Cycle and Patient Access, Tom has led large, complex, and diverse teams across numerous academic healthcare systems. He brings a wealth of expertise from the provider side, having worked directly within hospitals and health systems of all sizes. In addition to his operational leadership roles, Tom spent several years as a Revenue Cycle Advisor and Consultant, partnering with organizations ranging from large health systems to small critical access hospitals. His work has focused on enhancing Revenue Cycle operations, setting strategic goals, and driving measurable improvements across the continuum of care.
Digital Workforce Outsmart platform and services—including Enterprise AI agents—organizations transform knowledge work, reduce costs, accelerate digitization, grow revenue, and improve customer experience.