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Live Webinar: The Next Evolution in Patient Access: AI & Automation

About this event

Join Tom Herrmann and Joosua Danson for a practical, experience-driven session on how automation can streamline key patient-access workflows by reducing manual work and improving operational accuracy.

This webinar is designed for US healthcare organizations looking for real-world examples of how automation can support staff, reduce administrative burden, and improve the flow of patient-access tasks across high-volume departments.

🎯 Key Takeaways Include:

  • How components of the prior authorization process can be automated to speed up request handling while allowing staff to focus on exceptions rather than manual data entry.
  • How fax-to-EHR automation enables end-to-end transcription of incoming referrals and orders directly into the EHR.
  • Where human review remains essential, and how automation supports teams by reducing backlogs and repetitive workloads.
  • What measurable operational improvements healthcare organizations can expect when introducing automation into core patient-access workflows.
  • How to identify impactful automation use cases that fit seamlessly into your existing processes and systems.

Submit Your Questions in Advance

If there are specific patient-access challenges or workflow issues you’d like us to address, feel free to submit your questions when registering.

Our speakers will cover as many as possible during the live Q&A.

Hosted by

  • Guest speaker
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    Joosua Danson Senior Automation Engineer @ Digital Workforce

    Senior Automation Engineer at Digital Workforce with nearly nine years of experience designing and implementing healthcare automations. Joosua has led multiple US-based projects, including end-to-end fax-to-EHR automation and modular prior-authorization workflows.

  • Guest speaker
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    Tom Herrmann MBA, MPH, Vice President, Revenue Cycle Transformation @ Digital Workforce

    With over 15 years of experience in Revenue Cycle and Patient Access, Tom has led large, complex, and diverse teams across numerous academic healthcare systems. He brings a wealth of expertise from the provider side, having worked directly within hospitals and health systems of all sizes. In addition to his operational leadership roles, Tom spent several years as a Revenue Cycle Advisor and Consultant, partnering with organizations ranging from large health systems to small critical access hospitals. His work has focused on enhancing Revenue Cycle operations, setting strategic goals, and driving measurable improvements across the continuum of care.

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