Digital Accessibility: Reducing Risk, Improving Experience, and Increasing Discoverability

Your website is the front door to your institution. For millions of people, that door may be closed.

Digital accessibility has become one of the biggest sources of legal risk, reputational exposure, and missed growth for financial institutions. ADA-related digital lawsuits keep climbing, search and AI-driven discovery increasingly reward accessible sites, and customer expectations are shifting fast.

This session breaks down what digital accessibility is, who it affects, and why it belongs on your radar now.

What we will cover

1. What digital accessibility is, who it impacts, and why financial institutions need to pay attention
2. How inaccessible websites create legal and reputational risk, with real-world examples of what non-compliance costs
3. The connection between accessibility, SEO, and AEO, and why searchability increasingly depends on it
4. Current ADA enforcement trends and what they signal for 2026
5. How to assess where you stand and where to start

Presented by Kirby Oberlander, Senior Partner Account Manager, AudioEye. AudioEye works alongside Navari's web platforms to help organizations address accessibility requirements while improving usability for all visitors.