Why voice still matters in your contact centre

A recent survey by Salesforce identified that 61% of consumers still prefer to speak to someone over the phone when they need support.

In this webinar, we take a look at the vital part voice channels still play in contact centres, and more importantly, how you can offer your customers a secure voice service without sacrificing customer experience.

Find out how we can remove your agents from the scope of security audits and prevent payment information from entering your environment — so there’s nothing to steal. Protect your brand from the risk of card data theft, loss of customer trust, and fines from regulators.