About this event
Audience: Administrative and Clinical Teams
Date: November 4, 2026
Time: 1:00p ET
Length: 1 hour
Format: Interactive Roundtable
From check-in to chairside to check-out, keeping the day moving takes more than a great schedule. It takes a team that stays in sync.
This roundtable brings together Scheduling Coordinators, Front Desk and Administrative Team Members, Clinical Team Members, and Lab Technicians to talk about the workflows, communication, and everyday challenges that can keep patients moving smoothly through the office or bring the day to a standstill.
How does your team communicate when a patient is late? How do the front and back office know what needs attention before a patient is seated? What happens when the clinic starts running behind? How do you make sure the next appointment is scheduled correctly, follow up with patients who leave without scheduling, or quickly fill an unexpected opening?
Every office does things a little differently, and that’s exactly what we want to hear about.
What works in your practice? What causes bottlenecks? How does your team use Tops to stay connected throughout the day? No question is too big, too small, or too specific. Whether you want to ask, “How do other offices handle this?” or simply, “How do I do this in Tops?” bring it to the roundtable.
Come ready to ask questions, share what’s working in your practice, hear how your peers approach the same challenges, and leave with ideas you can take back to your team.
Episode 3 of a 5-part series
LIMITED SEATS • REAL CONVERSATIONS • YOUR QUESTIONS • YOUR PEERS
The most reliable and secure practice management system for your orthodontic practice. Painless management of patient care, treatment planning, appointment scheduling, staff management, insurance, payments, analytics and more, in one solution.
