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How to minimise losses by managing transaction disputes

About this event

One of the easiest ways you can lose money as a business is by poorly managing your customers' transaction disputes. The mistakes can range from providing the wrong receipts when a customer makes a claim to outrightly forgetting to even respond to the dispute.

In this webinar, we'll show you the best practices for resolving transaction disputes to help you minimise or totally eliminate these losses and thus grow your business.

We'll talk about:

  • The different types of disputes (chargebacks and fraud claims)
  • How transaction disputes affect your business
  • How to manage disputes from your Paystack Dashboard
  • How to use the Disputes Resolve endpoint

We'll also have a live Q&A session to answer all your questions on the topic.

See you soon!

Hosted by

  • Team member
    Paystack Team

  • Team member
    TF T
    Tobi Fasipe User Operations @ Paystack


Paystack is a modern, secure way for over 200,000 businesses in Africa to collect online and offline payment from anyone, anywhere in the world.