Press Ganey Safety 2025 High Reliability Learning Series: Reliability & Resilience

Join Press Ganey's Jessica Dudley, MD, Chief Clinical Officer, and Carole Stockmeier, MHA, Senior Vice President Safety and Reliability Solutions, for an important learning event focused on reliability and resilience. In this session, experts will focus on establishing reliability as a competency that serves as a potentiator for performance and resilience. The relationship between a strong foundation in high reliability and an organization's goals for quality, safety and workforce engagement will be explored. Leaders will leave this session applying the differentiated perspective of a high-reliability leader in times of crisis.

At the end of session learners will be able to:

• Articulate reliability as a competency that serves as a potentiator for performance and resilience.
• Describe foundational principles that serve as a resilience underpinning.
• Appreciate the relationship of strong foundations in high reliability and organizational goals of quality, safety and workforce engagement.
• Apply the differentiated perspective of a high-reliability leader in times of crisis and understand what is different about how they think and how they act.

To register for this session, please click the register box provided below. Once registered, you will receive an email with the webinar link and call-in information. We encourage participants to register in advance.