About this event
The current economic environment is requiring every company to rethink their customer service plans. Whether it’s higher call volumes or an inability to meet customer service demands with reduced agent capacity, many customer service leaders are going back to the drawing board to rethink their customer service strategy both from a people and technology perspective. Join us in a panel with some of the industry's most influential customer service leaders to hear how they're advising their organizations to adapt to a new normal.
You can think of Replicant Voice as a self-service, Thinking Machine™. Just like agents, Replicant can speak with your customers in a natural tone, answer questions without delay, and deflect calls to autonomously resolve customer issues quickly.
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