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Shopee Malaysia invites you to its webinar

Customer Service Masterclass

About this webinar

This webinar aims to provide Sellers with comprehensive and practical insights that can be implemented immediately to deliver an excellent customer service to your buyers.

The objective of this webinar is to bring up Shopee sellers' customer service skills to a higher level.

The following topics will be covered during the session:

  • Before, during and after sales services
  • Customer relationship management
  • How to use webchat
  • Commonly asked questions

Hosted by

  • Team member
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    Shopee Malaysia Shopee University @ Shopee Malaysia

  • Team member
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    Yj Tam Seller Operations @ Shopee Malaysia

  • Team member
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    Kevin Pillai Shopee University Trainer @ Shopee

  • Team member
    T
    Yvonne Teo Project Management, Seller Management @ Shopee Malaysia

  • Team member
    T
    Kyle Lim Business Development Associate @ Shopee Malaysia

  • Team member
    T
    Linda Chua

  • Team member
    T
    Fazidin Zainal Abidin Business Development Consultant @ Shopee Malaysia

  • Team member
    ZZ T
    Zulaikha Zainul

Shopee Malaysia

SHOPEE Malaysia

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. We provide customers with an easy, secure, and fast online shopping experience through strong logistical support. Shopee has a wide selection of products.