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Shopee Malaysia invites you to its webinar

Returns & Refunds Masterclass

About this webinar

This class aims to educate Shopee sellers about our returns and refunds process. The following topics will be covered:

  • What are returns and refunds?
  • Guide to handling return/refund requests in Seller Centre and Shopee app
  • How do I accept a return/refund request via Seller Centre and Shopee app?
  • 3 scenarios that can occur when responding to buyer's request

Hosted by

  • Team member
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    Kevin Pillai Shopee University Trainer @ Shopee

  • Team member
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    Yvonne Teo Project Management, Seller Management @ Shopee Malaysia

  • Team member
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    Linda Chua

  • Team member
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    Kyle Lim Business Development Associate @ Shopee Malaysia

  • Team member
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    Yj Tam Seller Operations @ Shopee Malaysia

  • Team member
    ZZ T
    Zulaikha Zainul

  • Team member
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    Shopee Malaysia Shopee University @ Shopee Malaysia

  • Team member
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    Fazidin Zainal Abidin Business Development Consultant @ Shopee Malaysia

Shopee Malaysia

SHOPEE Malaysia

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. We provide customers with an easy, secure, and fast online shopping experience through strong logistical support. Shopee has a wide selection of products.