Shopee Malaysia invites you to their event

Return/Refund Process for Preferred & Preferred+ Sellers

August 15, 2022 10:35 (+08)
About 1 hour

About this event

In this webinar, we are going to learn about how to handle Returns & Refunds requests (PS/PS+ & Marketplace) to ensure a better experience when faced with this issue.

Topics include:

  • Overview of Return/Refund management process
  • Proof that sellers can provide in order for Shopee to process Returns/Refunds
  • Sellers' action timeline
  • Non-Fulfillment Rate scenarios
  • Managing Returns/Refunds in Seller Centre

To attend other classes, register at https://seller.shopee.com.my/edu/events

For self-learning, visit https://seller.shopee.com.my/edu/courses

Hosted by

  • Team member
    T
    Shopee Malaysia Shopee Malaysia

  • Team member
    T
    Atika Sikun ShopeeUni Trainer @ Shopee Malaysia Sdn Bhd

  • Team member
    T
    Jackson Wong ShopeeUni Team Lead @ Shopee Malaysia Sdn. Bhd.

  • Team member
    NG T
    Nicholas Gan Senior Associate @ Shopee

  • Team member
    ZZ T
    Zulaikha Zainul

  • Team member
    SL T
    Shu Min Lim Seller Education Team @ Shopee Malaysia

  • Team member
    SM T
    Suhazlin M

  • Team member
    T
    Faezah Farhana ShopeeUni Trainer @ Shopee Malaysia Sdn Bhd

  • Team member
    QS T
    Queeny See ShopeeUni Trainer @ Shopee Malaysia Sdn. Bhd.

Shopee Malaysia

SHOPEE Malaysia

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. We provide customers with an easy, secure, and fast online shopping experience through strong logistical support. Shopee has a wide selection of products.

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