Building a Workforce Strategy for the Next Era

Retail & Hospitality Inspiration Series | Session 4

September 2, 2026 | 11:00 CET

Your workforce management solution tells you what happened yesterday.

But what if it could help you prepare for tomorrow?

Over the past three sessions, we've explored how to maximise the value of your workforce management investment, optimise operations, and strengthen forecasting capabilities.

In this final session, we'll look ahead.

Together, we'll explore how leading retail and hospitality organisations are using trusted workforce data to move beyond reporting and build more resilient, data-driven organisations. Because the future of workforce management isn't simply about collecting more data—it's about making better decisions before challenges impact your business.

Whether you're responsible for Operations, HR, Workforce Management or IT, this session will provide practical ideas for turning workforce data into strategic advantage.

During this session, you'll discover:

• What a future-ready retail and hospitality workforce looks like
• How to move from reporting to actionable workforce insights
• Why workforce analytics and governance go hand in hand
• How to identify retention and engagement risks before they impact operations
• Building a resilient workforce that can adapt to changing business demands
• Why continuous improvement should continue long after go-live

Meet the Speakers

Jenny Ellis

Account Manager | Simms & Associates

Jenny works closely with retail and hospitality organisations across EMEA, helping customers maximise the value of their workforce management investment. Throughout this Inspiration Series, she'll guide the discussion and connect practical customer challenges with real-world solutions.

Erin Oldershaw

EVP Advisory, Training & Customer Training | Simms & Associates

Erin advises organisations around the world on workforce transformation, governance, change management and user adoption. She helps organisations move beyond implementation to achieve measurable business outcomes through effective workforce management strategies.

Jonathan Hawkins

Founder & CEO | Anthrolytics

Jonathan is a recognised innovator in workforce analytics and predictive intelligence. He works with organisations to transform operational workforce data into early warning signals that help leaders anticipate risk, improve workforce resilience and make better decisions before issues affect business performance.

Why Attend?

Retail and hospitality organisations have more workforce data than ever before.

The challenge isn't collecting more.

It's knowing which insights matter—and acting on them before they become operational problems.

Join us for an engaging discussion that combines practical experience, strategic thinking and innovative approaches to workforce management, helping you prepare your organisation for the next era.

📅 September 2, 2026

🕚 11:00 CET

Reserve your place today and complete the Retail & Hospitality Inspiration Series.