Slite invites you to their event
About this event
Join our immersive webinar on knowledge base organization with guest speakers Niall Thomas from Zendesk and Christianne Beasley from Getty Images.
We'll explore strategies for navigating the knowledge maze, effective knowledge base structuring, and other best practices, so you can expect to learn:
We look forward to sharing all our knowledge management insights with you!
Hosted by
I'm a seasoned professional specializing in knowledge management within energy, telecoms, and SaaS. With 10+ years of expertise in training, quality, and customer experience, coupled with 8 years focused on knowledge management, I optimize knowledge assets for operational efficiency and enhanced customer engagement. My customer service training foundation facilitates effective knowledge management system implementation.
I am librarian-turned-knowledge manager with nearly two decades of experience managing print and digital collections at public libraries, special collections, and technology companies. The one constant in my career - besides a lot of alphabetizing! - has been to encourage access to information in new and innovative ways. I lead the Enterprise Knowledge Management program for the global team at Getty Images.
I've been in B2B SaaS for the past 7 years, setting up and leading Customer Success and Support teams. I'm a big advocate for good factual documentation, to allow folks on my team to be their authentic selves while working with customers and approach challenges in a way that fits them.
Meet Slite: an AI-powered knowledge base that combines powerful knowledge management features with instant access to information, bringing growing teams a single source of truth they can actually trust.
