About this webinar
Is your small business’ lead conversion process in need of an overhaul? Could your clients be happier? Ask yourself:
A lack of responsiveness and access to FAQs is a common frustration of small-business leads and clients, and can significantly hamper business growth and client happiness. Similarly, solopreneurs and small-business owners experience frustration with their limited time, which prevents them from responding promptly to leads and clients.
In this webinar, Matt and Maddy will identify essential processes, services, and tools that SMB owners can implement to ensure potential and existing clients get the information they need quickly, accurately, and consistently.
What you’ll learn:
After this webinar, you will be better equipped to:
Maddy Martin is the head of growth and education for Smith.ai, which provides small business communication services, including their virtual receptionist & intake service, live website chat, and Keypad cloud phone system. She has over a decade of digital marketing experience.
Matt Bradford-Aunger is the education lead at HelpDocs.io, software that helps businesses create knowledge bases to guide users when they're stuck & reduce load for support teams. He’s spent years in marketing & support, and now focuses on helping HelpDocs users get the most from their software.
Smith.ai provides superior virtual receptionists for live calls and website chat.
Our U.S.-based receptionists capture & qualify leads, book appointments, accept payments, follow-up with clients, and more.
REAL RECEPTIONISTS + MACHINE INTELLIGENCE
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