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Improving Lead Capture & Intake: Law Firm Growth Strategies for 2019

About this webinar

Is your firm’s system for responding to potential clients in need of an overhaul? In this free, one-hour webinar, Maddy, Eric, and Harlan will explain how to communicate better with leads using software, services, and smart workflows between them.

Improve how you capture, qualify, and convert leads into new clients for better marketing ROI, happier clients, and sustained growth. Plus, learn how to monetize referrals when potential clients are not a good fit.

You'll learn how to:

  • Identify holes and opportunities in your lead capture and intake processes
  • Examples of the best lead-qualification questions and lead-intake forms
  • Software and services that can help you automate lead capture and intake
  • How to outsource the early stages of lead capture and intake to virtual receptionists to save time and money

It is possible to do all of this while running a small law firm! We'll break it down into actionable steps so you leave confident, with a game plan in hand.

Hosted by

  • Team member
    Maddy Martin Head of Growth & Education @

    Maddy Martin is the head of growth and education for, which provides small business communication services, including their virtual receptionist & intake service, live website chat, and Keypad cloud phone system. She has over a decade of digital marketing experience.

  • Guest speaker
    Harlan Schillinger Co-founder @ Lead Docket

    Harlan Schillinger is the cofounder of Lead Docket. He has four decades of experience in legal advertising with a passion for legal marketing, intake, and conversion.

  • Guest speaker
    Eric Coffman Co-founder @ Lead Docket

    Eric Coffman is the chief operating officer at Colombo Law in Morgantown, WV, and co-founder at Lead Docket.

Superior Virtual Receptionists & Live Web Chat provides superior virtual receptionists for live calls and website chat.

Our U.S.-based receptionists capture & qualify leads, book appointments, accept payments, follow-up with clients, and more.