Sopra HR invites you to their event
About this event
The session presents findings from LACE’s 2026 HR Shared Services Trends research, exploring how organisations are adapting HR shared service models in response to accelerating digital and AI-driven change.
It examines the widening gap between technology investment and organisational capability, highlighting the need for stronger foundations in skills, governance and strategic planning to fully realise value from digital transformation.
The discussion contrasts cost-focused transformation, such as automation and outsourcing, with growing pressure to improve employee experience through deliberate choices about where human interaction remains critical versus where AI can be deployed effectively.
The session also addresses persistent challenges in continuous improvement, workforce capability development and supporting increasingly unconnected or distributed workforces.
👉 Many HR teams are already equipped with shared services models, but still struggle with manual processes, bottlenecks, and lack of agility.
👉 The question isn’t if HR must transform — but how fast you can adapt.
Hosted by
Emma is an experienced global HR transformation director and a member of the Executive team at LACE Partners. She's accountable for strategic client account delivery, senior client networks and events and leads LACE's research into the future of HR. Emma is passionate about HR and challenging, inspiring and motivating HR leaders to achieve more. She works with Chief People Officers and their leadership teams to develop and implement people strategies that drive business value – be that designing the HR operating model around the employee experience, optimising HR service delivery through improved use of digital tools or through building HR’s capability.
With over 25 years’ experience in R&D and more than 15 years specialising in the digitalisation of employee relations, HR processes and employee documentation, he is recognised for his ability to transform business challenges into innovative technological solutions. Passionate about technology and its impact on the HR function, Jérôme supports businesses by combining automation, artificial intelligence and experience. He also lectures on digital transformation at the University of Poitiers and the University of Paris-Cité.
Sopra HR Software, leader en solutions et services pour la paie et les RH, répond aux enjeux des Directions des Ressources Humaines des organisations de moyennes et grandes tailles, des secteurs d’activités public et privé.
