Startek invites you to their event

Gamification: Unleashing the full potential of your contact center agents

About this event

Whether in a traditional brick-and-mortar environment or working in a remote or hybrid model, repetitive tasks can mean contact center agents struggle to stay engaged and productive.

This Everest-led webinar explores how gamification can transform your customer experience management (CXM) landscape and create a motivated, high-performing workforce. Join our exclusive webinar to explore the exciting world of gamification and its impact on agent training, customer satisfaction and revenue generation.

In this webinar:

  • Understand how gamification works
  • Learn how gamification benefits contact centers
  • Discover the key aspects of a gamified experience ecosystem
  • Explore the path to successful implementation and how to overcome challenges
  • Imagine the future of gamification in CXM

Hosted by

  • Team member
    Aditi Bhandari Vice President - Marketing @ Startek

  • Guest speaker
    Chhandak Biswas Practice Director @ Everest Group


Startek delivers world-class customer experience (CX) at every touchpoint by harnessing the power of empathy. As a global provider of tech-enabled business process management solutions, we provide omnichannel customer experience, digital transformation, and technology services.