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CXO Research 2022: The Future of Experience in a Hybrid Reality

About this event

As the role of CXO becomes more integral in delivering a positive customer experience through their journey and ensuring data security, this webinar highlights CXO 2022 research on some crucial points:

The Digital Dilemma - creating digital solutions for customers and employees is mission critical for driving brand differentiation

Changing the Leadership Guard - our survey found that the role of the chief experience officer has had an overwhelmingly (93%) positive impact on customer experience. Growth is the most important outcome CXO’s must influence.

Avoiding Experience Pitfalls - learn the five mistakes enterprise leaders must avoid

The Future of Experience - humans + bots, strategic partnerships and data revolutionize future experiences


Hosted by

  • Team member
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    Aditi Bhandari Vice President - Marketing @ Startek

  • Team member
    T
    Startek Webinars Startek

  • Guest speaker
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    Melissa O'Brien Head of Research Operations @ HFS

Startek

Startek delivers world-class customer experience (CX) at every touchpoint by harnessing the power of empathy. As a global provider of tech-enabled business process management solutions, we provide omnichannel customer experience, digital transformation, and technology services.