About this event
As the role of CXO becomes more integral in delivering a positive customer experience through their journey and ensuring data security, this webinar highlights CXO 2022 research on some crucial points:
•The Digital Dilemma - creating digital solutions for customers and employees is mission critical for driving brand differentiation
•Changing the Leadership Guard - our survey found that the role of the chief experience officer has had an overwhelmingly (93%) positive impact on customer experience. Growth is the most important outcome CXO’s must influence.
•Avoiding Experience Pitfalls - learn the five mistakes enterprise leaders must avoid
•The Future of Experience - humans + bots, strategic partnerships and data revolutionize future experiences
Startek delivers world-class customer experience (CX) at every touchpoint by harnessing the power of empathy. As a global provider of tech-enabled business process management solutions, we provide omnichannel customer experience, digital transformation, and technology services.