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Transforming Agent Experience

About this event

Agent Experience has taken a leap and it plays an eminent role in customer experience strategy. Yet agents face challenges in contact centers. Empowering agents is the key to retention and growth. Using the right tool and technology can make a big difference in enhancing CX.

Join our webinar on Transforming Agent Experience with Abhinandan Jain, Chief Digital Officer, Startek, and Marc Bernstein, CEO and Founder, Balto to discover how AI and automation can address these challenges for contact center agents to drive better outcomes for your business. 

Hosted by

  • Team member
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    Startek Webinars Startek

  • Guest speaker
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    Marc Bernstein CEO and Founder, Balto @ Balto

  • Team member
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    Abhinandan Jain Chief Digital Officer @ Startek Inc.

  • Team member
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    Aditi Bhandari Vice President - Marketing @ Startek

Startek

Startek delivers world-class customer experience (CX) at every touchpoint by harnessing the power of empathy. As a global provider of tech-enabled business process management solutions, we provide omnichannel customer experience, digital transformation, and technology services.