About this webinar
People are at the core of working in account management. Getting the dynamics of your team just right is critical to putting forward your best work. However, this is often the trickiest part of the job, especially if managing people isn’t something you’ve been trained in.
Fear not, the Barely Managing team is here to help. We’ll be chatting with Sharon McNamara, a General Manager and Business Consultant with over 30 years experience in the design industry. In her work Sharon has seen it all. Most creative business owners have little to no training or understanding of good HR practices, and never seem to find the time to develop them, leaving many creative businesses grappling with how to manage a team of different personalities effectively. And for those businesses that choose to have Account Service staff, the burden on ‘people management’ mostly falls to them, whether they are equipped for it, or not. Sharon will be telling us what she’s learned and where to find easy to understand resources that can help navigate the mostly slippery slope of managing people in a creative team.
This session is for anyone in account services who has felt overwhelmed or out of their depth when it comes to managing their staff. You’ll walk away with practical tips and resources on having difficult conversations, managing your staff and helping your team develop professionally.
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