Surfboard invites you to their event
About this event
Join Natasha, Founder & CEO of Surfboard, and Catherine So, Senior Lead for Quality Assurance and Workforce Planning at Oyster, to get their views on how you can achieve your global 24/7 customer support goals by implementing a follow the sun model.
Natasha and Catherine will walk through the best ways of using this model in a way that works for your team, your customers and you as a manager. Catherine will also be speaking on her personal experience of using a follow the sun model, plus the benefits and challenges she has faced.
There will also be a chance to win a free 2 hour consultation with Surfboard for one lucky entrant 🎟️.
Hosted by
Founder & CEO of Surfboard. Previously Chief of Staff at Bulb where scaling customer service was a key challenge. Prior to Bulb, I was a venture capitalist after starting my career at Goldman Sachs.
Surfboard provides simpler, faster and fairer team scheduling software for customer support and operations teams.
