Surfboard invites you to their event
About this event
Hi there,
With winter peak season just around the corner, are you grappling with the challenges of managing increased tasks amidst rising shrinkage? Join Surfboard's CEO, Natasha Ratanshi-Stein and Wolf & Badger's Scheduling & Planning Lead, Maja Basinska for a 30-min live webinar on the 7th of November, 2023 and learn:
Strategies for capacity planning: Learn how to navigate peak seasons by effectively planning for fluctuating demands
Balancing holiday requests with supply levels: Discover how to juggle staff leave and resource supply to ensure consistent service quality
Streamlining operations: Uncover techniques to maintain a lean operational flow despite increased intraday activities
Hosted by
Founder & CEO of Surfboard. Previously Chief of Staff at Bulb where scaling customer service was a key challenge. Prior to Bulb, I was a venture capitalist after starting my career at Goldman Sachs.
Surfboard provides simpler, faster and fairer team scheduling software for customer support and operations teams.
