MSO | Employee and Client Retention Strategies

“68% of customers leave a company because of the attitude of indifference from an employee” - Gallup. More and more, employee retention is an essential element to retain your client base. Join us as we discuss what employees want from managers and what clients want from employees, strategies to onboard new employees to increase retention rates, and the impact of employee turnover on client relations. Rank your employee and client retention efforts and learn best practices and strategies to successfully engage and retain employees and clients.