The Omnia Group invites you to their event

MSO Webinar Series - Soft Skills, Strong Leadership: A Dynamic Connection

About this event

Don’t let the word soft fool you; soft skills have a tremendous impact on effective leadership. Whether you are a new or seasoned leader, or a rising individual contributor, mastering the interpersonal side of business is your ticket to improving productivity, engagement client relationships and performance.

Do you ever wonder why some colleagues are easier to motivate than others? Or why one tactic works for some team members and not others? Or why you connect better with some clients and not others? Successfully developing and leading a team of diverse personalities or connecting with your customers from different generations, it takes more than technical knowledge and product expertise. Soft skills help you navigate different situations and interact effectively with your employees, teammates, or customers as individuals.

This session will help you balance soft skills with the also-important focus on bottom-line results. We’ll talk about the important role of soft skills in successful leaders, and you’ll walk away with knowledge and skills you can put into action immediately.  

Learning Objectives:

  • The difference between soft and hard skills
  • The importance of soft skills when leading through transitions or connecting with customers
  • How to assess your soft skills and better understand the preferences of others
  • Tools and tips to improve your soft skills

Hosted by

  • Team member
    Tonya DeVane VP, Customer Success & Product Optimization @ The Omnia Group

    Tonya DeVane is the Vice President of Customer Success & Product Optimization, driving transformative strategies that elevate customer satisfaction and optimize Omnia utilization.

The Omnia Group

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Our simple assessment, tailored reports, and dedicated coaching capabilities empower HR and business leaders to continuously grow, develop, and inspire their workforce. This goes far beyond the hire—we’re a reliable and accessible partner throughout all stages of the employee lifecycle.