About this event
People power business. That’s why it all starts with selecting the right talent. Easier said than done? Hiring and ultimately retaining productive, successful team members presents an enormous challenge to many agencies. And the cost of losing and replacing even a mediocre employee is equivalent to their annual salary (at a minimum). The process of finding the right people is a difficult job, but embracing assessment data can give you the boost you need in order to hire the best.
Improve your selection process. Learn how to separate true salespeople from fast talkers who can’t close. Uncover service talent with a knack for cross-selling. Find processors with the attention to detail you need to keep customers happy. We’ll talk about how to successfully select, promote and develop employees by understanding of their innate traits, desires and typical responses to situations.
In this session:
-Understanding the power of behavioral insight and how to use it effectively to hire, manage and retain A-players
-Understanding the key characteristics of most successful sales and service personalities
-How to use behavioral interviewing techniques to uncover strengths and challenges for a more advantageous interview
-Retention Strategies to keep your top-talent
Our simple assessment, tailored reports, and dedicated coaching capabilities empower HR and business leaders to continuously grow, develop, and inspire their workforce. This goes far beyond the hire—we’re a reliable and accessible partner throughout all stages of the employee lifecycle.
