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The Changing Consumer in 2020: A Focus on Consumer Finance

About this event

The global COVID-19 pandemic has had a major impact on people’s finances. As markets begin to emerge from lockdown, how has this time impacted on future financial behaviour?

We’ve designed a webinar to discuss the key highlights that relate to consumers’ use of financial products and services.

The global research trends the webinar will cover include:

• Concern with personal financial security 

• Impact on planned financial behaviour

• Products and services that consumers are looking to review.

Together, ITWP companies Toluna, Harris Interactive and KuRunData have developed an ongoing study to understand the impact of coronavirus and the result of economic impacts. The COVID-19 Global Barometer has been tracking trends across 19 markets every two weeks since March.


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