About this event
In this session, Bob Latino will be the RCA facilitator, and our live attendees will be the RCA team. A video snippet will be played of an undesirable outcome, and the team will start to reconstruct the event using the 5-Whys, a Fishbone Diagram, and a Logic Tree. The wrap-up discussion will focus on the differing outcomes of using those three (3) common RCA tools, on the same incident. Hope to see you there!
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