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Managing Brand Reputation in the Age of Backlash

About this event

Online backlash can escalate within hours. What begins as a single post, creator reaction, or community complaint can rapidly evolve into a full-scale reputational crisis amplified across social media and the press.


In this webinar, Visibrain explores how brands can identify the first warning signals of a PR crisis and understand the different ways controversies spread online.



Through four real-world case studies, we will analyse different crisis amplification models, from influencer-driven backlash to media-fuelled controversies.


You’ll learn:


  • How to identify the early signals of a reputational crisis
  • How backlash spreads across social and media ecosystems
  • The role of influencers, online communities, and journalists in amplification
  • How brands can adapt their crisis communication strategies in real time
  • How social listening supports faster and more informed decision-making

Visibrain

The go-to tool for social media monitoring and analysis

Trusted by top global companies, Visibrain is a leading social listening platform designed for communication, PR, and marketing professionals.

We help brands, agencies, and organisations turn social data into strategic opportunities.