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Voicescape invites you to their event

Former Tenant Arrears | How Engagement Technology Now Makes Recovery a Value For Money Proposition.

About this event

Webinar Session #1:

With the government reporting the year-on-year rise in Former Tenant Arrears now totalling £273 million in 2020 and provision for FTA bad debt topping out at £265 million, the focus on recovering FTA within our sector is greater than ever before:

In this session you will hear from RSL's who are already implementing Voicescape’s Collections technology and seeing significant additional revenue being recovered - all without increasing headcount!


You'll hear from:

  1. Thirteen Group - Caroline Spiers, Head of Finance (Credit Control)
  2. Citizen - Head of Income Services, Paula Jenner
  3. Voicescape - Peter Hudson, Sales Director and Sector Specialist


Who Should Attend:

  • CEO's
  • Housing Directors
  • Heads of Housing
  • Income team leaders

There will also be a live Q&A session after the presentations giving you the chance to ask additional questions.

Hosted by

  • Team member
    MS T
    Muhammed Shaikh

  • Team member
    CS T
    Caroline Speirs

  • Team member
    JN T
    Josef Newton

  • Team member
    PH T
    Peter Hudson Sales Director @ Voicescape

  • Team member
    PJ T
    Paula Jenner


Voicescape's social housing management software increases efficiency, improves service levels and helps social landlords build sustainable tenancies.