About this event
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Customer value is being enriched by the ability to access; historical customer views and usage patterns as well as relevant, real-time and omnichannel, engagement data points, allowing companies to use data “in-the-moment” to create extraordinary and profitable customer experiences. 5G, the lingering effects of a global pandemic and customers' digital expectations have created unprecedented opportunities for operators to become true “digital service providers”. In this webinar we will discuss how AI and Edge are creating new revenue opportunities from hyper-personalization, along with key considerations for optimizing your customer engagement strategy to maximize CX and Customer Lifetime Value.
Key take-aways/questions which will be addressed: