Zalando SE invites you to their event

Returns Revolution - A Data-Infused Guide to Effortless Post-Holiday Reverse Logistics

About this event

ZEOS & Rithum Present:

Returns Revolution - A Data-Infused Guide to Effortless Post-Holiday Reverse Logistics

Join our exclusive webinar this January as we dive into the world of post-holiday returns in the fashion & lifestyle e-commerce realm. At the core of a seamless online fashion experience is the ability to return items effortlessly when needed, but handling reverse logistics can be challenging.

Benefit from years of our joint experience and data-driven insights as we share invaluable tips to guide you through this process, starting with lowering return rates in the first place.

During this webinar, we will share:

  • Practical tips for optimizing the sales experience to minimize returns
  • A glimpse into our pan-European network and the inner workings of a return center
  • Strategic ways to leverage ZEOS & Rithum data, along with the latest technologies, for effortless return handling
  • Success stories illustrating how effective returns can positively influence both customer experience and profitability.

Hosted by

  • Guest speaker
    G
    Fabian Ortmann Lead Zalando Return Services @ Zalando SE

  • Guest speaker
    G
    Pavlos Kontogiannis Senior Strategic Sales Manager @ ZEOS

  • Guest speaker
    G
    Lauren Herouard Senior Manager, Client Services @ Rithum