Zammad invites you to their event

Harnessing the Potential of Zammad APIs for the AI Era of Customer Support

Friday, April 25th 2025 - 2:00 PM (GMT) -

The event is over. See you in the next one.

About this event

Repetitive tasks eat up valuable time – time you could spend on what really matters.

In this webinar, we will show you how Zammad, in combination with n8n and AI, opens up new possibilities to reduce manual work, automate routine tasks, and manage support requests more efficiently. Discover how this powerful toolkit can transform your day-to-day operations.

Here’s what you’ll learn:

✅ How Zammad and n8n work together to power smart automation

✅ Getting started with ETL and no-code tools – no dev skills needed

✅ Step-by-step: Build your first intelligent automation workflow

✅ Use AI to classify and route tickets automatically

✅ Real-life use cases, tips & best practices

Whether you're in IT or on the support team – this session will help you put smart tools to work for you.

Hosted by

  • Team member
    T
    Gerrit Daute Product Owner @ Zammad GmbH

Zammad

Smart Helpdesk

Zammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control – Discover the Zammad ticketing system!