About this event
Join us for an exclusive webinar where we unveil Ava, eDesk’s AI Virtual Agent for eCommerce
Learn how you could resolve up to 62% of sales and service queries instantly with the only AI powered chatbot designed to deliver personalized, on-brand responses that enhance customer satisfaction and drive eCommerce conversions.
In this session, you'll get an introduction to Ava and discover the powerful functionality that is already transforming customer support for sellers like WaveGlobal, who have achieved an impressive query deflection rate of 70+% since implementing Ava a few short months ago!
Don’t miss this opportunity to learn how Ava can propel your business forward and keep you ahead of the competition.
Agenda
Hosted by
Darren Heaphy is the VP of Product at eDesk. He believes in a customer centric perspective to product whilst pushing the art of the possible. Darren has over 15 years in creating and scaling products & product teams in the B2B sectors.
eDesk is redefining customer service for online retailers with an AI-first support ecosystem built specifically for eCommerce. Our solutions—Smart Inbox, eCommerce-specialized Chatbot, and AI Assist—help brands deliver faster, smarter, and more personalized support across the entire buying journey.