About this event
Some eDesk users have boosted their ticket handling by 73%—that’s like adding a whole extra workday of productivity per agent every month. Ready to join their ranks?
Our exclusive masterclass reveals how leading sellers use eDesk’s AI Assist to deliver swift, empathetic responses, cut down on repetitive tasks, and maintain a flawless brand voice—even in the busiest seasons. Don’t miss your chance to transform your team’s efficiency.
Why attend?
In this masterclass, you’ll discover:
- Proven Efficiency Gains:
Discover how eDesk’s AI features helped teams just like yours save hours per agent each month—handling more tickets without sacrificing quality.
- Real-World Strategies & Results:
See data-backed success stories, including how one team leveraged AI Assist to transform customer interactions and dramatically cut response times.
- Live Implementation:
One of our experts will show you exactly how to train AI Assist to handle even your toughest customer inquiries, all while preserving your brand’s unique voice.
What to expect
- Live feature walkthrough: See step-by-step how to integrate and customize AI Assist tools.
- Customer case studies: Hear how other eDesk users maximize AI to reshape their support processes.
- Expert Q&A session: Ask your most pressing questions and get hands-on advice from our in-house specialists.
Revolutionize your support efficiency and give your team the competitive edge they deserve. Reserve your spot today!
Hosted by
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Team member
Darren Heaphy VP of Product @ eDeskT
Darren Heaphy is the VP of Product at eDesk. He believes in a customer centric perspective to product whilst pushing the art of the possible. Darren has over 15 years in creating and scaling products & product teams in the B2B sectors.
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Team member
Unni NambiarT
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Team member
Maura Cunningham Product Specialist, eDesk @ eDeskT
eDesk
Happier customers, wherever you sell.eDesk is an AI-powered helpdesk where eCommerce businesses can manage their customer communication channels inside a single smart inbox (no-code integrations with 300+ marketplaces, webstores, email, social media, and more) and automate up to 40% of tasks for increased productivity and cost savings.
