eDesk invites you to their event

Verishop & eDesk Lunch n Learn: How are leading multi-channel sellers using AI to improve customer satisfaction in 2024?

About this event

Learn how multi-channels sellers Pertemba, Wetsuit Outlet & Life Interiors are using AI to achieve improved customer satisfaction – and get lunch on eDesk! 🌯

During holiday season 2023, we saw that merchants selling across multiple marketplaces achieved 35% YoY growth which was significantly ahead of the industry standards.

However, customer expectations are much higher, with ticket volumes increasing at nearly double the rate of orders. Customer support teams have struggled this January with product queries, cancellations and returns. 🥴

In our lunchtime session we learn how leading multi-channels sellers Pertemba, Wetsuit Outlet & Life Interiors have managed to leverage AI-powered automations to manage costs, reduce handling times and improve customer satisfaction. As well as a checklist of changes and processes you can put in place to receive similar results!

In this free virtual session you’ll learn:

  • Best practices for effective omnichannel support – no matter where you sell
  • Experiences, learnings, and results from Irene, Susie, and Prabhat – CX leaders for top merchants
  • Actionable methods and resources for implementing CX improvements

Lunch is on eDesk!

During the session, we'll send you a link to submit your details. Following that, within the upcoming days, we'll send a $25 voucher to all verified Verishop sellers!

One lunch voucher per company, work email address only. Must have attended the full event. Only redeemable for Verishop third-party sellers.

Simple as that! Register using the form on this page, and see you there.

Hosted by

  • Team member
    T
    D.J. Metzer

eDesk

Intelligent Customer Engagement

eDesk is redefining customer service for online retailers with an AI-first support ecosystem built specifically for eCommerce. Our solutions—Smart Inbox, eCommerce-specialized Chatbot, and AI Assist—help brands deliver faster, smarter, and more personalized support across the entire buying journey.