37% of Your Team's Time: The (Higher) Business Cost of Phishing What 3 years of AI did to the cost of fighting phishing

Join Michael Sampson, Principal Analyst at Osterman Research and Audian Paxson, Principal Technical Strategist at IRONSCALES for a data-driven look at how generative AI has reshaped the economics of phishing. In 2022, we measured what phishing costs organizations in time, money, and analyst capacity. Then ChatGPT launched four weeks later. Three years on, we went back to measure the impact. The results reveal a paradox: security teams are handling phishing faster than ever, and it is costing them more than ever. This session unpacks the findings and what defenders should do about it.

Attendees will learn:

• Why AI-powered defenses cut per-incident response time by 16%, yet the total share of security team hours consumed by phishing still rose from 33.5% to 36.5%
• How AI-generated phishing, deepfake impersonation, and multi-channel attacks are changing the cost equation for organizations
• What practical steps security teams can take to shift from reactive response to preemptive defense

Who should attend:

IT security managers, SOC leads, email security administrators, and security practitioners responsible for phishing detection, triage, and response. If your team spends a meaningful portion of its week dealing with phishing (the data says you probably do), this session is built around your reality.