About this event
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Excellence in customer service isn’t just about solving problems; it’s about deciphering the data behind them.
In this Lucidiya Masterclass, we’re going beyond basic metrics. We will show you how to transform daily support data into strategic operational decisions.
Key Takeaways – After this session, you will be able to:
🔹 Read Support Data Smarter: Move from numbers to actionable insights.
🔹 Decide with Confidence: Base your operational moves on clear evidence.
🔹 Systematically Boost CSAT: Improve satisfaction through a methodical approach.
🔹 Optimize Productivity: Distribute tasks effectively based on real-time workload.
📅 Date: March 31st
⏰ Time: 2:00 PM (Arabic) | 2:30 PM (English) – KSA Time
⏳ Duration: 20 Minutes
📌 Reserve your seat now 👇
Hosted by
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Team member
Raghad AlmahrouqRA T
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Team member
Usman Ahsani Sr. Product Marketing Manager @ LucidyaT
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Team member
Abdullah SalemAS T
Lucidya
Lucidya provides a leading platform for customer experience management in the Arab World, utilizing AI-driven social media analytics and monitoring tools to enhance strategic decision-making and improve brand performance across various social channels.
