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About this event
How do you scale software training for a diverse group of users, while still making sure they understand how to use the system confidently?
If your organization still relies on classroom training and long documents to onboard users into complex software environments, you're not alone.
As a result, training becomes time-consuming, and the content and delivery are too dependent on the individual trainer, leading to differences in user understanding, knowledge gaps, frustrations, and growing pressure on support.
Aareon, a software provider in the real estate sector, faced this exact challenge when training customers to use its systems. With 5,000 users working in their new ERP system, ensuring consistent understanding and effective use of the software became critical for long-term success.
In this Digital Training Masterclass webinar, Aljosja Mollema and Coen Stellingwerf, L&D specialists and Content Creators responsible for the adoption of Aareon software, explain how they transformed their customer training approach: from consultant-led classroom sessions and static e-books to structured, hands-on digital training with human support.
Instead of only showing learners what to do, they focused on helping them understand the how and why, increasing software adoption and user confidence within the ERP system.
Curious about what this looks like in practice? Here’s what you can learn from their approach:
⚡ How to create a consistent knowledge foundation for every learner, regardless of experience or digital skills
⚡ How to design software training that goes beyond instructions and helps users truly understand every step of the process
⚡ How to create hands-on practice environments that translate directly to real-life situations
⚡ How to combine structured e-Learning with human support to strengthen understanding and user confidence
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Coen Stellingwerf is an L&D Specialist and Content Creator at Aareon Academy, where he develops e-Learnings, tutorial videos, and training materials for Aareon’s products. With a background as a Dutch language teacher, he brings strong didactical expertise and a passion for engaging, practical learning experiences. Supported by subject matter experts, he focuses on creating clear, applicable content that helps professionals in the real estate sector build the skills they need in practice.
Aljosja is part of the Aareon Academy, where she works at the intersection of people, learning, and technology. She supports organizations in adopting new systems and digital solutions by translating complex technology into clear, practical learning experiences. With a strong focus on software adoption, she not only guides users in their day-to-day work, but also helps organizations align training, processes, and technology to drive long-term impact.
FLOWSPARKS equips organizations with e-Learning tools to scale up digital training initiatives and bridge knowledge gaps.
