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	E-Commerce : Comment anticiper vos pics de demandes de fin d'année grâce au selfcare circa 6 anni fa Circa 45 minuti In francese 2019-10-17T11:00:00+0200	2019-10-17T11:00:00+0200
	Énergie : Diminuez le nombre de contacts à faibles valeurs ajoutées grâce au selfcare circa 6 anni fa Circa 45 minuti In francese 2019-10-10T11:00:00+0200	2019-10-10T11:00:00+0200
	Assurance & Mutuelle : Comment améliorer l'expérience client grâce au selfcare ? circa 6 anni fa Circa 45 minuti In francese 2019-10-03T11:00:00+0200	2019-10-03T11:00:00+0200
	Banque : Découvrez comment rendre vos clients autonomes sur vos parcours utilisateurs circa 6 anni fa Circa 45 minuti In francese 2019-09-19T11:00:00+0200	2019-09-19T11:00:00+0200
VB	Comment rendre autonomes vos collaborateurs dans l'accès à l'information ? oltre 6 anni fa Circa 45 minuti In francese 2019-09-05T11:00:00+0200	2019-09-05T11:00:00+0200
	Banque, Assurance, Mutuelle : Comment répondre aux motifs de contact récurrents ? oltre 6 anni fa Circa 45 minuti In francese 2019-07-10T11:00:00+0200	2019-07-10T11:00:00+0200
VB	Selfcare collaborateurs : faciliter leur l’accès à l’information et diminuer les demandes d’assistance ! oltre 6 anni fa Circa 45 minuti In francese 2019-07-04T11:00:00+0200	2019-07-04T11:00:00+0200
	Selfcare : L’autonomie client au service d’une relation client augmentée ! oltre 6 anni fa Circa 45 minuti In francese 2019-06-06T11:00:00+0200	2019-06-06T11:00:00+0200
	Le selfcare en interne pour booster sa relation client circa 7 anni fa Circa 45 minuti In francese 2019-01-17T11:00:00+0100	2019-01-17T11:00:00+0100
GD	Comment optimiser votre relation client en améliorant vos dispositifs de selfcare ? circa 7 anni fa Circa 45 minuti In francese 2018-10-18T11:30:00+0200	2018-10-18T11:30:00+0200

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